FAQs

Questions?

We get many questions from our donors, volunteers, and members of the community at large. It would be impossible to sample them all here, so we have answered some of those questions which people seem to ask most frequently.

It is our experience that the vast majority of people have a good legitimate question to ask, and we would invite anyone to phone Robert Howard at 905 436-7377, to ask any questions about any aspect of the United Way in our community. As we receive more questions, we will add to this list.

Big Brothers Big Sisters North Durham Region

  • One-to-one match program, in-school mentoring, Mentoring through Literacy
  • Couples for Kids, site-based group programs (Go Girls!/Game On!)

Port Perry:  www.bigbrothersbigsisters.ca/northdurham, 905-985-3733

Big Brothers Big Sisters of South-West Durham

  • One-to-one match program, in-school mentoring and after school program, Big Bunch program
  • Couples for Kids, site-based group programs (Go Girls!/Game On!)

https://swdurham.bigbrothersbigsisters.ca/, 905-831-3777

Big Brothers Big Sisters of Clarington

  • One-to-one match program, in-school mentoring and after school program, Big Bunch Program
  • Couples for Kids, site-based group programs (Go Girls!/Game On!)

www.bigbrothersbigsisters.ca/clarington, 905-623-6646

Boys’ and Girls’ Club of Durham

• Open all year round
• Two locations, Eastview and Northview
• General membership program for children and youth from 6-18 years of age
• Teen programs
• Youth and Family Support
• Leisure and Social activities
• Nursery School program – 2 1/2-5 years of age
• Aquatic programs – all ages
• Wood working – all ages
• Saturday program
• Special Events
• Breakfast Club program
• Drama Club
• Torch Club
• Girl’s night, Boy’s night and sports night
• Computer program

No child or youth shall be turned away for lack of funds

Oshawa: 905-728-5121
Northview Unit: 905-436-5636  ext 2871

www.bgcdurham.com

Cornerstone Community Association Durham Inc.

• Emergency Accommodation for Men
• Transitional Housing for Men
• Transitional Program for Offenders
• Rent-Geared-To-Income Apartments for single men and women in Durham

Oshawa:  905-433-0254

Catholic Family Services of Durham

• Non-denominational programs including family, individual, marital, group counselling
• groups for abused women, children exposed to violence, sexually abused children, teens and adult women; anger management and parenting groups

Oshawa: www.cfsdurham.com, 905-725-3513

Community Care Durham

• Foot care clinic
• Home help
• Home maintenance
• Meals on wheels
• In-home respite
• Escorted transportation / errands
• Visiting
• COPE Mental Health Support Group
• Telephone security checks
• Information and referral
• Assistance with government forms
• Adult day program

Administration Office:  www.communitycaredurham.on.ca, 905-985-0150

Community Development Council Durham

  • Newcomer Settlement and in-school(s) program, language assessment, community development and research
  • LEAP emergency financial assistance, rent bank, emergency energy fund, housing help

Ajax:  www.cdcd.org, 905-686-2661

Community Living

• Aid to individuals with developmental delays to achieve a place in the community
• Vocational and residential services
• Summer programs and family support

Durham North:  https://www.cldn.ca/, 905-985-8511

Distress Centre Durham

• Confidential 24 hour volunteer telephone helpline, offering emotional support, crisis intervention and suicide prevention
• Callers are given the opportunity to have anonymous, non-judgemental human contact
• “Prevention Through Education” program provides the community with presentations and workshops on Active Listening, Suicide Prevention and DCD Service
• Co-op program provides specialty training to selected students over the age of 18

Crisis Line:  905-430-2522
Durham Region:  1-800-452-0688
Whitby Office:  905-430-3511

www.distresscentredurham.com

FOOTPRINTS

  • Respite and programs for families with children 13 years of age and under who have been diagnosed with Autism Spectrum Disorders (ASD)

Pickering:  www.footprints4autism.org, 905-420-0388

Girls Incorporated of Durham

  • Empowers girls to believe in themselves and reach their full potential
  • Weekly workshops, summer camps, PA day programs, March break camps, after-school drop in programs and in-school classes, Economic Literacy, Discovery Leadership, Operation SMART

Ajax:  www.girlsinc-durham.org, 905-428-8111

John Howard Society of Durham Region

  • Learning Alternatives (Adult education in reading/spelling/math)
  • Access to Affordable Housing
  • Residential Program
  • Active Parenting Today (groups for parents of children 0-4, 2-12, and teens)
  • Anger Management (Group & Individual)
  • Counselling (Group & Individual for many Issues)
  • Firehouse Youth (Clarington only)
  • DADS (Dads Aiming for Direction and Support)
  • Summer Jobs Service (for students age 15-24)
  • Employment Resource Centres (for any person/any age)
  • SmartServe Training
  • Service Excellence Training
  • Community Education/Public Speaking
  • Project X-Change & Substance Abuse Counselling
  • Employment Services
  • Multi-Systemic Therapy
  • Teen Education & Mothering (Clarington only)
Oshawa:  905-579-8482
Clarington:  905-623-6814
Whitby:  905-666-8847
Ajax:  905-427-8165

Literacy Council of Durham Region

  • Literacy, numeracy and essential skills services, transition to employment goals
  • Apprenticeship, secondary-school credit, post-secondary education

Oshawa:  www.literacydurham.ca, 905-434-5441

  • Training for young people between the ages of 10 and 18 years in citizenship, self-discipline, community involvement, band, seamanship and sailing, leadership and team building opportunities
Oshawa: www.nlcchawkins.com, 905-723-7433

North House

  • North House assists the most vulnerable in the townships of Brock, Scugog and Uxbridge through a spectrum of housing supports to help them get back on their feet and into a safe, stable home.
  • Assistance with housing search
  • Provide access to stability funds for rent and utility arrears, last month’s rent and moving costs
  • Assistance with rental applications for market and rent-geared-to-income housing
  • Landlord and Tenant Board support
  • Referrals to government and community resources
  • Eviction prevention through mediation with landlords
  • Navigation of the Residential Tenancy Act with tenants and landlords
  • Income tax preparation
  • I.D. replacement
  • Advocacy and referral for the Ontario Works and Ontario Disability Support Program
  • Referral to an emergency shelter
  • Assistance with the Ontario Electricity Support Program application

Uxbridge/Scugog: (289) 640-1929
Brock: (705) 432-8654
www.northhouse.ca

Precious Minds

  • Programs for families, children and youth with learning/developmental disabilities
  • Respite, social skills, sibling support, summer camps, parent support, resource library, information sessions

Sunderland:  www.preciousminds.com, 905-982-0882

Salvation Army Community Services

  • Food bank
  • Thrift Store
  • Emergency Assistance and Response services
  • Counselling – family or single
  • Anger management group
  • Mobile outreach progject
  • Christmas Hamper Program/Christmas Cheer Program
  • Camp for underprivileged children
  • Trusteeship
  • Court and jail work
  • Clothing and some furniture
  • Gals Lifeskills Coffee House

Oshawa: www.oshawa-temple.org, 905-723-7422
Whitby:  905-430-3454

Simcoe Hall Settlement House

• Food Bank Services
• Children’s After School Program
• Rainbows For All Children
• Sun Fun Day Camp
• Fitkidz Program
• Life Skills Coaching For Adults
• Parent Coaching Program
• Children Of Separation and Divorce Seminars
• Seniors Lunch and Leisure Program
• Christmas Food Drive

Oshawa: www.simcoehall.com,  905-728-7525

The Firehouse Youth Centre

  • Drop-in Recreational program for youth, resource centre
  • Special events and fundraising
  • www.thefirehouse.ca, 905-623-6814

YWCA Durham

  • Emergency shelter and counseling for abused woman and their children
  • Supportive Social Housing
  • 2nd Stage Housing for single women
  • Ontario Early Years programming
  • Room and Gymnasium Rentals
Oshawa: www.ywcadurham.org, 905-576-6356

Q. Why can’t someone else do it?

A. You are someone else’s someone else. We have tens of thousands of donors locally. Our strength is that when so many people help out, there can be a magnificent outcome without any single person being inordinately disadvantaged. By contributing yourself, you will encourage others to follow your example. We are grateful to each and every one of our donors who help to the extent that they are able. Indeed, this is the very definition of a community.

Q. I’d like to help, but I am unsure how much you expect, what is a good donation amount?

A. An amount that you are comfortable with. We have people who donate in the tens of thousands of dollars, and we have donors who contribute ten dollars a year. We have thousands of donors by payroll deduction who contribute from fifty cents per week to one hundred dollars per week. In each instance it is our hope that each donor feels comfortable with their level of support, and that they know that they are helping those most in need in the most efficient fashion possible.

Q. Do you build buildings or run capital campaigns?

A. No. Our priority is people. We are not into bricks and mortar or capital campaigning. Local people need help, they need it immediately, our donor dollars are put to work immediately helping those least advantaged among us. The benefits to the individuals and to the community are tangible. The immediacy and the proximity help to ensure efficiency.

Q. There are so many charities, which one should I support?

A.  The essence of this question speaks directly to part of the reason why the United Way was created in the first place. There was thought to be “charity clutter.” As a solution, the leaders in our community thought it would be more efficient to have a single campaign for a broad diversity of need. The savings in time and money would be obvious, and a single broadly based and supported campaign would help to raise the profile of the various causes which affect those disadvantaged among us.

When you support the United Way you are supporting many agencies which address a great deal of need in the community with a single donation. You are promoting efficiency and clarity with the charitable sector. You are supporting the good work of your neighbours, and encouraging every one of our volunteers.

Q. If my spouse gives, should I?

A. Of course, we have successful campaigns in most of the major employers in our area. It is inevitable that in many instances there are two donors in a family. As governments can do less, it is crucial that we at the community level do more. Your contribution will compliment the work that your spouse helps to enable, and in many instances you may combine your giving to receive greater tax benefits.

Q. Where does the money go?

A. Each and every dollar helps totally in this local community. None of the money which is raised here goes overseas, or to Ottawa, or Queens Park.

Q. But where does the money really go?

A. All of the agencies on our list (see elsewhere on the website) are located within our geographical area. (Oshawa-Whitby-Clarington-Ajax-Pickering-Uxbridge-Brock&Scugog) None of the money is given to government. While donors can designate their donations to other United Ways, (where they live for example) our priority is helping people within our community. We support more than 25 local social service agencies which in turn provide service to more than 80,000 people.

Q. How many agencies and people are you able to help?

A. We support more than 25 local social service organizations. These agencies provide approximately 200 programs which in turn bring support and assistance to more than 80,000 people locally.