Information Services

United Way Information Services provides the vital link which connects the people of our community to the services in our community. Updated continually, our online database of government, social and human service agencies, cultural not-for-profit and charitable organizations is the most comprehensive available in Durham.

We can assist by phone and email to provide the resources needed to answer a question or tackle a difficult situation, however complex it may be. United Way Information Service also helps our community agencies and organizations to produce customized information brochures containing information relevant to their clients.

How to connect with us:


Phone             Community Helpline 905-434-4636 or 1-866-463-6910
Confidential information and referral is available 8:30 am-4:30 pm, Monday – Friday
Province-wide information may also be accessed by calling 2-1-1 – 211 Ontario service is available throughout Ontario, 24 hours a day, 7 days a week, in over 150 languages


Mailing           345 Simcoe St. S
Address          Oshawa ON  L1H 4J2

Community Information Kiosk

Located at the Oshawa Centre, Centre Court
Open 72 hours per week to serve the public

9:30 am-9:00 pm, Monday-Friday
9:30 am-6 pm, Saturday
11:00 am-5:00 pm, Sunday
Community organization brochures available

Professional Affiliations

Alliance of Information and Referral Systems (AIRS)
Inform Ontario – The Association of Community Information Centres in Ontario
Inform Canada

Community Partners

  • City of Oshawa
  • Ivanhoe Cambridge (Oshawa Centre
  • Oshawa Little Theatre
  • Durham Region Transit Commission
  • Oshawa Generals
  • General Motors Centre/Spectra Venue Management